> For the complete documentation index, see [llms.txt](https://docs.inforiver.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inforiver.com/introduction-to-inforiver/get-started/inforiver-writeback-matrix-prerequisites/whitelist-inforiver-ips.md).

# Whitelist Inforiver IPs

Inforiver's outbound IP address must be whitelisted in the customer's network or database firewalls to access Inforiver services.&#x20;

### 1. Whitelisting Inforiver for On-Prem Writeback

Inforiver writeback may be unable to connect to on-prem databases hosted in data centers or office networks. This happens because the network firewall between your database and Inforiver blocks the inbound communication initiated for writeback.&#x20;

For writeback to work with on-prem databases, the admin must whitelist the below 5 Inforiver outbound IPs in the network firewall.

{% hint style="info" %}

### Inforiver IP addresses to be whitelisted:

For [addons.inforiver.com](https://addons.inforiver.com):

* 20.80.81.140 - 20.80.81.143&#x20;
* 172.170.162.240

For [euw.addons.inforiver.com](https://euw.addons.inforiver.com):&#x20;

* 20.229.172.84 - 20.229.172.87
* 57.153.117.230
  {% endhint %}

### 2. Whitelisting for Azure SQL

Azure SQL destinations have firewall rules that block connections originating from non-whitelisted IPs.&#x20;

<figure><img src="https://3062809325-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEbkCXCUXmtUq5tcnUtZE%2Fuploads%2F7RJbhJIfaks2GQF0vrXx%2Fimage.png?alt=media&amp;token=551a8c22-2c8a-483f-a659-df957a53d9ea" alt=""><figcaption><p>firewall blocking the inbound communication to Azure</p></figcaption></figure>

To connect to Azure SQL databases from Inforiver, you must create a firewall rule to open the firewall for a specific range of IP addresses. [Learn more about creating firewall rules.](https://learn.microsoft.com/en-us/azure/azure-sql/database/firewall-create-server-level-portal-quickstart?view=azuresql)

{% hint style="info" %}

### Inforiver IP addresses to be whitelisted:

For [addons.inforiver.com](https://addons.inforiver.com):

* 20.80.81.140 - 20.80.81.143&#x20;
* 172.170.162.240

For [euw.addons.inforiver.com](https://euw.addons.inforiver.com):&#x20;

* 20.229.172.84 - 20.229.172.87
* 57.153.117.230
  {% endhint %}

Follow the steps in the image below to whitelist the Inforiver outbound IP addresses.&#x20;

<figure><img src="https://3062809325-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEbkCXCUXmtUq5tcnUtZE%2Fuploads%2FeLyhAEfqVx5cjL9ILVWA%2Fimage.png?alt=media&amp;token=d7ce9403-6992-49b9-b05f-bacaf57a32c5" alt=""><figcaption><p>Creating firewall rules</p></figcaption></figure>

The screengrab below shows the firewall rules configured for Inforiver.

<figure><img src="https://3062809325-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEbkCXCUXmtUq5tcnUtZE%2Fuploads%2FQc2CHEGu7Avoov1Akiic%2Fimage.png?alt=media&amp;token=3d7e65c4-e313-47e3-8851-a8a9bd926e60" alt=""><figcaption><p>Firewall rules configured for Inforiver</p></figcaption></figure>


---

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