# Billing Admin

Billing admins receive invoices for successful payments and other payment-related emails. After logging in, they can access the dashboard. 

The dashboard offers a unified interface for the billing admins to view and [update their profile](/introduction-to-inforiver/get-started/inforiver-customer-portal/billing-admin/update-profile.md) and [subscription-related information](/introduction-to-inforiver/get-started/inforiver-customer-portal/billing-admin/update-subscriptions.md) by clicking on the highlighted links as shown below. They can also view upcoming payment details and promotional credit balances, if any.

<figure><img src="/files/6wAn3OiTyDanTjKE8BAV" alt=""><figcaption><p>Dashboard</p></figcaption></figure>

## 1. View Credit Note and Promotional Credits

The billing admins can easily view their available credits—both credit notes and promotional credits—directly from the dashboard in the customer portal.

### 1.1. View available credits

For paid subscriptions, the dashboard looks as shown below. On the dashboard, the **Available Credits** KPI is displayed, representing the total amount of credits available.

<figure><img src="/files/69sh1El8UvIiOsWgPr3H" alt="" width="563"><figcaption><p>View available credits</p></figcaption></figure>

### 1.2. Credits breakdown

When hovering over the Available Credits KPI, it shows the breakdown:

* Promotional Credits
* Credit Notes

<figure><img src="/files/WwgTys8dCn71q39NaONU" alt="" width="563"><figcaption><p>Credits breakdown</p></figcaption></figure>

### 1.3. Understanding the credits

* **Credit Notes:**\
  These are credits generated automatically from the system—often resulting from subscription downgrades or adjustments.
* **Promotional Credits:**\
  These are manually issued by the company as part of promotional campaigns, customer goodwill gestures, or special offers.

{% hint style="info" %}
Detailed information about all credit notes associated with a specific subscription can be viewed from the subscription details page as explained [here](https://docs.inforiver.com/introduction-to-inforiver/get-started/inforiver-customer-portal/pages/HQmLiazkueLkLKvKyZTw#id-4.-view-detailed-credit-notes-per-subscription).
{% endhint %}

## 2. View and Download Invoice

For paid subscriptions, the dashboard looks as shown below. They can view and download the latest invoice by clicking **Download Invoice.**&#x20;

<figure><img src="/files/XpcKZj10Mixf8VszNnhW" alt=""><figcaption><p>Download Invoice</p></figcaption></figure>

The dashboard has a dropdown menu, **Menu** with which users can switch between the pages — Profile, Subscriptions, and then back to the Dashboard.

<figure><img src="/files/9jULH52ie7SY054ZghjI" alt=""><figcaption><p>Menu</p></figcaption></figure>

We will now look at managing the [profile](/introduction-to-inforiver/get-started/inforiver-customer-portal/billing-admin/update-profile.md) and [subscriptions](/introduction-to-inforiver/get-started/inforiver-customer-portal/billing-admin/update-subscriptions.md) in the coming sections.


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